Return & Refund Policy
Thank you for choosing Queen City Carts. It is our pleasure to help you find the right cart and the right parts.
Golf Carts and LSVs
All golf carts and low speed vehicles (LSVs), new and used, are final sale. We are not able to offer returns or refunds on golf carts or LSVs, so please take your time, ask us anything, and test drive before you buy.
Parts and Accessories
Parts and accessories may be returned within 30 days of purchase if they are unopened and in original condition, in the original packaging, with your receipt or proof of purchase.
Special-order parts and electrical parts that have been installed can’t be returned.
How to Return
Returns are handled in store at any Queen City Carts location:
- Mount Holly (main): 107 Henderson St, Mount Holly, NC 28120, (704) 302-1200
- Lake Norman / Denver: 2569 N NC 16 Business Hwy, Denver, NC 28037, (704) 378-8700
- Lake Wylie: 4376 Charlotte Hwy, Lake Wylie, SC 29710, (704) 837-0101
- Charlotte: 8812 Wilkinson Blvd, Charlotte, NC 28214, (704) 837-0101
Refunds
Approved refunds go back to your original payment method.
Questions? Call or stop by. We would be happy to help.